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A VIDEOCONFERENCE SOLUTION – CALGARY, ALBERTA
CUSTOMER SUCCESS STORY
VIDEOCONFERENCING CUSTOMER SUCCESS STORY
An End-to-End Corporate Solution
Matrix Video Communications Corp. has recently provided audiovisual solutions to an international oil company. This company explores, develops, produces, and sells crude oil and natural gas worldwide. As one of the world’s largest oil companies, it is necessary that they are supplied with the best possible communication technology.
THE CHALLENGE
In 2018, this particular company was moving office buildings in Calgary, Alberta. As a result, they needed to equip their new building with various audiovisual equipment to enable videoconferencing. Matrix took a complete inventory of their existing 146 rooms and started designing 90 rooms at their new location. As part of the project, we removed all the existing equipment, recycling some of it, and everything that was implemented in the previous two years was transferred to and reinstalled in the new building. On top of this particular project, MVCC has worked on everything from small boardrooms to 4K projection systems throughout this company’s Alberta, British Columbia, and Saskatchewan facilities.
THE SOLUTION
MVCC designed, supplied, and integrated a large number and variety of rooms of all scopes and complexities throughout this project. From small meeting presentation spaces to executive boardrooms, MVCC installed a wide range of videoconferencing equipment and control systems. We even programmed a standard GUI to be used throughout these rooms. To ensure the successful completion of this project despite often-changing construction schedules, Matrix encouraged ongoing communication with this oil company in the form of scheduled meetings that allowed the correct allocation of required resources as needed throughout the duration of the project.
The core components implemented in the meeting rooms of their new Calgary building include the following: NEC 4K displays, Barco ClickShare, Crestron control systems, Cisco videoconferencing, Biamp DSPs, and a Planar 4K LED wall.
More specifically, this project involved integrating 20 meeting presentation spaces (6–8people), 40 medium videoconferencing rooms (10–14 people), 30 large videoconferencing rooms (16–24 people), four individual executive boardrooms, six 4K collaboration rooms, a townhall space, an EOC, and an executive boardroom that seats 36 people. Each of these spaces uses Cisco for video communication and Crestron for total room control, and every videoconferencing room included a Biamp DSP. As for displays, each meeting presentation space was equipped with a 98” NEC 4K display, each medium videoconferencing room has two 75” NEC displays, and each large videoconference room has two 86” NEC displays. On top of this, the meeting presentation spaces and the medium videoconference rooms utilize Barco ClickShares for wireless presentations and conferences. Finally, we also installed a Planar 4K LED 1.2mm video wall in the large executive boardroom.
CUSTOMER SATISFACTION
Our in-house certified Crestron programmers created a standard GUI for this company’s Canadian offices, making the technology simple to engage with for all levels of users. This company was so overly satisfied with our end result that they contracted Matrix to have our programmers convert all of their Houston-based Crestron programs to the Canadian standard GUI that we developed for them.