Calgary Tower-youtune

CALGARY TOWER – CALGARY, ALBERTA

CUSTOMER SUCCESS STORY

 

VIDEO WALL CUSTOMER SUCCESS STORY

State-of-the-Art Theatre Room

The Calgary Tower is a 626-ft observation located in Calgary, Alberta. Its construction was completed in 1968, a year after it began. At this time, it was the tallest building in Calgary as well as the tallest in Canada, except for Toronto. This tower offers a 360-degree view of the city and includes a rotating restaurant called Sky 360. Elevators carry guests up to the observation deck; however, the tower also has 802 stairs, which are open only to staff except during their annual charity stair-climbing race. The observation deck itself features a glass floor so guests can look straight down as well as an immersive theatre room that showcases videos of Alberta’s scenery.

THE CHALLENGE

The Calgary Tower wished to incorporate a state-of-the-art theatre room to impress their guests. Due to limited space, projection was not an option for this particular installation. Therefore, our solution was to provide the Calgary Tower with a video wall that offers incredible video quality across the entire screen. Once the wall was installed, the Calgary Tower’s staff needed an easy method of directing content to the wall in a way that blends seamlessly across screens.

THE SOLUTION

Matrix designed and installed a captivating video wall that provides an immersive experience for all guests. We also supplied a digital content software that allows them to send directed video content to the video wall.

              

The components involved in this project include the following: Christie screens as well as  Userful players and software.

              

This custom video wall installation features twenty-one 55” ultra-thin bezel screens over a curved wall, guaranteeing a one-of-a-kind experience to all visitors! We curved the video wall to fit perfectly to the bend of the wall behind it. The Userful software allows the Calgary Tower team to manage and send seamless content across all screens by themselves. We also provided their team with user training to ensure they were fully informed on how to use their new system. For more information on this software, please see the video below.

CUSTOMER SATISFACTION

The Calgary Tower team is very satisfied with our work on this project. In a reference letter, they wrote, “[Matrix’s] team was integral in helping us transform our vision into a reality. Our Theatre Room is a one-of-a-kind experience that would not have been possible without the Matrix team’s expertise.

 

Matrix has also delivered exceptional technical support; from training on the new systems to trouble shooting, Matrix has always responded in a timely and professional manner with great customer service.

 

I would not hesitate to recommend Matrix to other potential clients.”    – Katie Urness, General Manager

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